Frequently Asked Questions

What Shipping Methods Are Available?

 

Below are our available shipping and processing days. please always make sure you add the processing time to the shipping days for the sake of accuracy.

  • Free Shipping 3-6 business days
  • Free Shipping 4-7 business days.
  • Free Shipping 5-10 business days
  • Free Shipping 7-13 business days.
  • Contact Us For your International Shipping
  • Processing time 2 to 4 business

How Do I Track My Order?

To track your order please enter your Order ID in the box below and press the “Track” button. This was given to you on your receipt and in the confirmation email, you should have received.

Can’t find your Order ID or confirmation email? Send us a quick note at [email protected], and we’ll resend it!

Happy shopping!

How Do I Place an Order?

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How do you process refund?

To better help you, we have outlined and explain how to return an item for a refund in our Returns & Refund policy. The Return policy is located at the footer of this page.

We require that before a refund is requested that customer service is contacted at least once to assist with any questions or concerns.  Customer service may be contacted via email at [email protected].

How Should I to Contact if I Have Any Queries?

LOOKING FOR HELP?

Our Experts Love to Help

The good thing is, we are available 24/7.

Call or e-mail our award-winning sales & support team 24/7

Phone: (800) 419-2051

E-mail: [email protected]dbaballc.com

 

You can also drop a message, and we will get back to you as soon as possible.

We are also social, we delight in your chat. Chat with us now!

Do I Need an Account to Place an Order?

No, you can enjoy our site without being a having account.

When you have an account, From your account dashboard you can view your recent orders, manage your shipping and billing addresses.

How can I get in touch if I have a problem with my order?

We are available 24/7. Click on this link to get help https://dbaballc.com/pages/contact-us or contact us at [email protected].

What if I want to return an item?

To better help you, we have outlined and explain how to return an item for a refund in our Returns & Refund policy. The Return policy is located at the footer of this page.

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